Privacy Policy

1. Introduction

Welcome to the id66 Privacy Policy. This document explains how id66 ("we", "us", "our", "the Company") collects, uses, stores, shares, and protects your personal information when you access or use our online betting platform at https://id66.cam (the "Service", "Platform", "Website"). By creating an account and using id66 services, you consent to the data practices described in this Privacy Policy.

id66 is committed to protecting your privacy and ensuring the security of your personal data in accordance with international data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) where applicable, and local Indonesian privacy laws. We recognize that when you entrust us with your personal information — whether for account registration, financial transactions, or customer support interactions — you expect that information to be handled with the highest standards of care and confidentiality.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account with id66, we collect the following personal information:

• Identity Information: Full legal name, date of birth, nationality, government-issued identification number (KTP number for Indonesian residents).
• Contact Information: Email address, mobile phone number, residential address (street address, city, province, postal code).
• Account Credentials: Username, password (encrypted and never stored in plain text), security questions and answers.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet identifiers (OVO, DANA, GoPay phone numbers or account IDs), payment card information if applicable.
• Verification Documents: Copies of government-issued ID (KTP, passport, driver's license), proof of address (utility bills, bank statements), and selfie photos for identity verification (KYC compliance).
• Communication Data: Messages sent to customer support, chat transcripts, email correspondence, survey responses, feedback forms.

2.2 Information Collected Automatically

When you use the id66 platform, we automatically collect certain technical and usage data:

• Device Information: IP address, device type (mobile, tablet, desktop), operating system (iOS, Android, Windows, macOS), browser type and version, screen resolution, device identifiers (IMEI, MAC address for app users).
• Usage Data: Pages visited, time spent on each page, links clicked, games played, bets placed (amount, odds, outcome), deposit and withdrawal history, login timestamps, session duration.
• Location Data: Approximate geographic location derived from your IP address or, with your permission, precise GPS location (required to verify that you are betting from a jurisdiction where online gambling is legally permitted).
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, and similar technologies used to remember your preferences, authenticate your sessions, and analyze site traffic. See Section 8 for detailed information on cookies.

2.3 Information from Third Parties

In certain circumstances, we receive information about you from third-party sources:

• Payment Processors: When you deposit or withdraw funds, our payment partners (banks, e-wallet providers, payment gateways) share transaction details with us to process your request and comply with anti-money-laundering (AML) regulations.
• Identity Verification Services: We use third-party KYC and AML screening providers to verify your identity and check against sanctions lists, politically exposed persons (PEP) databases, and fraud watchlists.
• Marketing Partners: If you arrive at id66 through an affiliate or marketing campaign, we may receive anonymized referral data (e.g., campaign ID, referral source) to measure marketing effectiveness. This data is not linked to your personal profile without your consent.

3. How We Use Your Information

id66 processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• To create, maintain, and authenticate your user account.
• To process deposits, withdrawals, and internal fund transfers.
• To enable you to place bets on sports events, casino games, slot games, togel (Indonesian numbers lottery), sabung ayam (cockfighting), and other betting products.
• To settle bets, calculate winnings, and credit your account balance.
• To provide customer support and respond to your inquiries.

3.2 Compliance and Legal Obligations

• To verify your identity and age (21+ requirement) through Know Your Customer (KYC) procedures.
• To comply with anti-money-laundering (AML) and counter-terrorism-financing (CTF) regulations.
• To detect and prevent fraud, underage gambling, money laundering, bonus abuse, and other illegal or prohibited activities.
• To maintain records as required by our gaming license and applicable laws.
• To respond to legal requests from courts, law enforcement agencies, or regulatory authorities.

3.3 Platform Security and Risk Management

• To monitor for suspicious account activity, unauthorized access attempts, and security threats.
• To enforce our Terms & Conditions and prevent violations of our policies.
• To protect the integrity of our betting markets and detect collusion, match-fixing, or other forms of manipulation.
• To implement responsible gaming measures, including self-exclusion, deposit limits, and reality-check notifications.

3.4 Service Improvement and Analytics

• To analyze user behavior and preferences to improve our website design, game offerings, and user experience.
• To conduct market research, surveys, and A/B testing to optimize our services.
• To generate anonymized, aggregated statistics for internal business intelligence (e.g., popular games, peak betting times, regional trends).

3.5 Marketing and Promotions (With Your Consent)

• To send you promotional offers, bonus notifications, and personalized recommendations based on your betting history and preferences — but only if you have opted in to receive marketing communications.
• To notify you about new games, features, tournaments, and special events on the id66 platform.
• To administer loyalty programs, VIP rewards, and referral bonuses.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email, adjusting your account preferences, or contacting customer support.

4. Data Sharing and Disclosure

id66 does not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

4.1 Service Providers and Business Partners

• Payment Processors: To facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• KYC and AML Verification Services: To verify your identity, screen for sanctions and PEP lists, and comply with regulatory requirements.
• Cloud Hosting Providers: To store and process data securely on servers located in jurisdictions with strong data protection laws.
• Customer Support Tools: To manage support tickets, live chat, email correspondence, and phone inquiries.
• Analytics and Marketing Platforms: To analyze website traffic, measure marketing campaign performance, and personalize user experiences (subject to your consent).

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. They are prohibited from using your personal information for their own marketing purposes.

4.2 Legal and Regulatory Disclosure

We may disclose your personal information to government authorities, law enforcement agencies, courts, or regulators when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or regulatory investigation.
• Protect the rights, property, or safety of id66, our users, or the public.
• Detect, prevent, or investigate fraud, security breaches, or illegal activity.
• Enforce our Terms & Conditions or defend against legal claims.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties if you explicitly consent to such sharing (e.g., participating in a co-branded promotion with a partner company).

5. Data Security

id66 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption. Sensitive data at rest (e.g., passwords, payment details) is encrypted using advanced cryptographic algorithms.
• Secure Authentication: We use multi-factor authentication (MFA) for sensitive account actions. Passwords are hashed using industry-standard algorithms (bcrypt, Argon2) and never stored in plain text.
• Access Controls: Personal data is accessible only to authorized employees and contractors who need it to perform their job functions. Access is logged and monitored.
• Regular Security Audits: We conduct penetration testing, vulnerability assessments, and third-party security audits to identify and remediate potential risks.
• Firewalls and Intrusion Detection: Our infrastructure is protected by firewalls, intrusion detection systems (IDS), and real-time threat monitoring.
• Secure Development Practices: Our engineering team follows secure coding standards and conducts regular code reviews to prevent vulnerabilities such as SQL injection, cross-site scripting (XSS), and cross-site request forgery (CSRF).

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

6. Data Retention

id66 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal, regulatory, and contractual obligations:

• Active Accounts: We retain your account data for the duration of your active membership on id66.
• Closed Accounts: If you close your account voluntarily, we will retain certain information (identity documents, transaction history, betting records) for a minimum of 5 years as required by anti-money-laundering regulations and our gaming license obligations.
• Legal and Compliance Records: Records related to financial transactions, KYC verification, AML screening, and customer disputes are retained for at least 7 years or as required by applicable law.
• Marketing Data: If you opt out of marketing communications, we will retain a suppression record to ensure we do not contact you again, but we will delete other marketing-related data within 2 years of your last interaction with id66.
• Anonymized Data: After the retention period expires, we may anonymize your data (removing all personally identifiable information) and retain it indefinitely for statistical analysis and business intelligence purposes.

7. Your Privacy Rights

Subject to applicable data protection laws, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings.

7.3 Right to Erasure (Right to be Forgotten)

You may request that we delete your personal information under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent). However, we may be legally required to retain certain records for compliance purposes.

7.4 Right to Restrict Processing

You may request that we limit the processing of your personal information in certain situations (e.g., if you contest the accuracy of the data or object to processing).

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider (where technically feasible).

7.6 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. We will stop processing your data for those purposes unless we have compelling legitimate grounds to continue.

7.7 Right to Withdraw Consent

Where we process your personal information based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through the contact methods listed in Section 11.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to site owners. id66 uses cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance your browsing experience and analyze platform usage.

8.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary Cookies	Essential for the website to function. These cookies enable core functionality such as security, authentication, and session management. Without these cookies, services you have requested cannot be provided.	Session / Persistent
Performance Cookies	Collect anonymous information about how visitors use our website (e.g., which pages are visited most often, error messages encountered). This helps us improve website performance and user experience.	Persistent (up to 2 years)
Functionality Cookies	Remember your preferences (e.g., language, odds format, time zone) and provide enhanced, personalized features. These cookies are not strictly necessary but improve your experience.	Persistent (up to 1 year)
Targeting/Advertising Cookies	Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. These cookies track your browsing habits and may share information with third-party advertisers (subject to your consent).	Persistent (up to 1 year)

8.3 Managing Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain types of cookies, or notify you when a cookie is being set. However, please note that disabling strictly necessary cookies may prevent you from using certain features of the id66 platform. For more information on managing cookies, visit your browser's help documentation:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: edge://settings/privacy

9. Third-Party Services and Links

The id66 platform may contain links to third-party websites, services, or applications (e.g., payment processors, social media platforms, game providers). This Privacy Policy applies only to information collected by id66. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

When you use third-party payment services (e.g., bank transfers, e-wallets), those providers may collect additional information from you as part of their own terms and privacy policies. id66 does not control or have access to all information collected by these third parties.

10. Changes to This Privacy Policy

id66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting a notice on the id66 homepage or login screen.
• Sending an email to the address associated with your account.
• Updating the "Last Updated" date at the top of this Privacy Policy.

Your continued use of the id66 platform after the updated Privacy Policy takes effect constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the id66 website
• WhatsApp Support: +62 812 3456 7890 (08:00 - 02:00 WIB)
• Postal Address: id66 Data Protection Office, Jakarta, Indonesia (full mailing address available upon request for written correspondence)

We aim to respond to all privacy-related inquiries within 7 business days. For data access requests or formal complaints, we will respond within 30 days as required by applicable data protection regulations.